Richard Featherstone is a Freelance Consultant. Until September 2020 he was Director, Human Factors Research & Design at Emergo by UL. He was Founder and Managing Director of Medical Device Usability (MDU), which was acquired by Emergo by UL in 2018. Mr Featherstone has 15 years’ experience of usability consultancy for medical devices, he speaks internationally on human factors, and advises some of the world’s leading companies on their human factors strategies.